Refund policy

Return Requests

If you have a concern about your purchase, please contact us within 30 days of delivery at support@corenode.click. Include your order number, the product name, and a brief description of the issue.

Because dietary supplements are consumable products, we ask customers to contact us before sending any item back. Return eligibility will depend on the condition of the product and applicable consumer protection requirements. Please wait for return instructions before mailing any item.

Damaged or Incorrect Orders

If an order arrives damaged, defective, or different from the item ordered, email support@corenode.click with your order number and clear photos of the item and packaging when possible. We will review the information and explain the available resolution.

Refund Processing

If a refund is approved, it will be issued to the original payment method whenever possible. Please allow 5–10 business days for processing after approval. Your bank or payment provider may need additional time to post the credit.

Original shipping charges may not be refundable unless required by law or the issue resulted from an error on our part.

Order Cancellations

Please contact us as soon as possible if you need to cancel an order. Cancellation cannot be guaranteed after fulfillment has started or the package has shipped.

Contact Us

For return or refund questions, email support@corenode.click.